Terms & Conditions শর্তাবলী ও নিয়মাবলী

By accessing, registering, or using TutorTuition.online, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms and Conditions. These terms apply universally to all visitors, registered teachers, students, parents, and administrative accounts.

TutorTuition.online provides an intelligent match-making web platform designed to assist parents/students in discovering qualified home and online tutors across West Bengal. Access to platform services is contingent upon strict compliance with these terms.

Accuracy of information is paramount for maintaining platform trust and student safety:

• Valid Credentials: Tutors and students must register using genuine full names, valid 10-digit mobile numbers, active email addresses, and accurate residential pincodes.
• Single Account Policy: Users are permitted to maintain only one active profile on the platform. Creating duplicate or impersonated accounts is strictly prohibited.
• Identity & Educational Documents: Tutors must upload legitimate copies of their 12-digit Aadhaar card and educational qualification certificates (B.Sc, M.Sc, B.Tech, B.Ed, etc.) for administrative verification.

Registered tutors on TutorTuition.online are required to maintain high standards of teaching ethics and professional decorum:

• Punctuality & Commitment: Tutors must honor scheduled tuition timings for home visits and online sessions.
• Curriculum & Medium Accuracy: Tutors must accurately specify their expertise in mediums (English, Hindi, Bengali) and examination boards (CBSE, ICSE, ISC, WBBSE/WBCHSE, College).
• Professional Behavior: Tutors must conduct themselves with utmost respect, dignity, and integrity during interactions with students and parents.

Parents and students utilizing the platform agree to the following operational guidelines:

• Tuition Requirements Clarity: Students/parents must clearly specify class level, required subjects, budget per subject per hour, preferred tuition mode, and locality details during registration.
• Safe Environment: Guardians must ensure a safe, appropriate, and conducive learning environment for home tutors visiting their premises.
• Prompt Communication: Parents agree to promptly update their tuition requirement status once a suitable tutor has been selected and matched.

TutorTuition.online acts as a connecting bridge between educators and learners:

• Direct Negotiated Fees: Tuition fees per subject per hour, subject coverage, and class frequencies are mutually agreed upon between tutors and parents.
• Connection Requests: Student connection applications sent to tutors require dual approval (teacher acceptance and administrative connection permission) before contact access is unlocked.
• Fee Transparency: Admin payment setups and settlement dues tracking within the platform serve solely to record platform connections and maintain service continuity.

We prioritize user privacy and data security above all else:

• Strict Confidentiality: Phone numbers, detailed street addresses, and Aadhaar documents are kept secure and are never shared with unauthorized third parties or marketing agencies.
• Password Security: User passwords are cryptographically hashed using standard security protocols.
• Admin Moderation: Verified admin personnel oversee connection requests to prevent unauthorized scraping or contact abuse.

Any violation of platform policies will lead to immediate account suspension or permanent blacklisting:

• Submitting fake, misleading, or fraudulent qualification details or identity documents.
• Harassment, abusive language, or unethical conduct towards any user or administrator.
• Using platform communication tools for unsolicited marketing, spamming, or non-educational solicitations.

TutorTuition.online operates with the highest commitment to service quality. While we verify credentials, parents and tutors enter into independent agreements for tuition delivery. TutorTuition.online is not liable for private financial disputes or independent agreements made outside official platform parameters.

For any terms queries, administrative assistance, or dispute resolutions, contact our administration team:

TutorTuition.online structures student and tutor registrations under distinct membership plan tiers, which govern matchmaking processing speed, search listing visibility, and payment terms:

• Associates Plan: Maximum topmost membership tier reserved exclusively for teachers (People who want to partner with us).
• Premium Plan: Provides highest priority matching and placement. Premium tier accounts operate on a prepaid basis prior to unmasking contact details and administrative approval.
• Standard Plan: Provides medium priority matching and processing. Standard tier accounts operate on a postpaid basis where fees are settled following initial matchmaking.
• Free Plan: Assigned lowest priority matching. Requires no payment to register, search profiles, or submit tuition requests.